Customer Complaints

We value all your feedback

We endeavour to provide service of the highest possible standard at all times and take this aspect of our word extremely seriously. If there is an occasion when you aren't pleased with how we have conducted ourselves then we would like to know about it. In the first instance please report your complaint to your local coordinator personally by email or phone and advise them of your area of dissatisfaction. If the complaint cannot be successfully resolved locally please provide full details below and let us know the reasons for your dissatisfaction, we will investigate this and get back to you within 28 days.

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ontact our dating experts

How can we help?

Telephone:
0845 2303199
Email:
care@
whenthemusicstops.com
Address:
When the Music Stops
Aizlewood Business Centre
Aizlewood's Mill
Nursery Street
Sheffield S3 8GG